Privacy Policy

This notice explains what personal data this website collects, why, the legal basis for it, who it is shared with, how long it is kept, and the rights you have. It is provided to meet the transparency requirements of the UK GDPR.

Who is responsible for your data (the controller)

The data controller for this website is S&N IT Support Services Ltd, a private company registered in England and Wales.

The controller is registered with the Information Commissioner's Office as a data-protection fee payer under the reference shown above.

For the full no-warranty and limitation-of-liability terms that govern your use of this site, see our Terms of Use.

What personal data we collect

1. Information you send us through the contact form

If you use the Contact form, we receive the information you choose to type into it. This is designed to be minimal:

• the page or URL your report relates to;
• the claim you think is wrong;
• what you believe the correct fact is, and your source;
• an optional reply contact (for example an email address) — only if you choose to provide one so we can follow up.

Please do not include sensitive personal information in your message. The reply contact field is optional; if you leave it blank we simply cannot reply, but we will still review your message.

2. Cookie-based advertising and analytics identifiers

If, and only if, you select “Accept” in the cookie banner, our advertising partner may set cookies and similar identifiers in your browser. These can include an online identifier and information about your device and how the ad space is used, which the advertising partner processes to show and measure ads. No advertising or analytics identifiers are set before you consent, and you can withdraw consent at any time. See the Cookie Policy for the named third parties and categories.

3. Technical information handled by our host

Like any website, our hosting provider may process limited technical information (such as your IP address and basic request logs) to deliver pages securely and to protect the service. This is standard server operation and is not used by us to build profiles of visitors.

We do not run our own accounts, logins, profiling, or marketing email lists, and we do not knowingly collect data from children.

Why we use it and our lawful basis

Who we share it with (recipients)

We do not sell your personal data. We use a small number of service providers who act as recipients of, or processors for, specific data:

These third parties operate under their own privacy terms. Where personal data is transferred outside the UK, it is protected by a UK "adequacy" decision or by standard contractual clauses (the UK International Data Transfer Agreement, or the UK Addendum to the EU SCCs). The advertising partner is only engaged after you consent.

Contact-form submissions are handled on our behalf by Web3Forms (https://web3forms.com), which acts as a processor: it receives the message you submit and forwards it to our private inbox. Web3Forms processes the submission under its own published terms.

Your cookie-consent choice is stored as a small value in your own browser's localStorage. It does not leave your device, and you can clear or change it at any time using your browser's site-data controls or the "Change cookie choice" link in the footer; the state therefore remains under your control.

How long we keep it

Your rights

Under the UK GDPR you have the right to:

• be informed about how your data is used (this notice);
• access the personal data we hold about you;
• have inaccurate data corrected;
• have data erased in certain circumstances;
• restrict or object to processing, including processing based on legitimate interests;
• data portability where applicable;
• withdraw consent at any time for anything based on consent (such as advertising cookies) — this does not affect processing carried out before withdrawal.

To exercise any of these, contact the controller using the details above, or send a message through the contact form marked as a privacy request. To withdraw cookie consent, use the “Change cookie choice” link in the footer of any page.

Complaints

If you are unhappy with how your personal data has been handled, please contact us first so we can try to put it right. You also have the right to complain to the UK supervisory authority, the Information Commissioner's Office (ICO): https://ico.org.uk/make-a-complaint/.

Changes to this policy

We may update this notice as the site or our providers change. The current version and date are shown below.

Related: Cookie Policy, Terms, Disclaimer and About.